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Frequently Asked Questions
Find answers to common questions about our products and services
How do I know my size?
Please refer to our detailed Size Guide available on every product page to find the perfect fit based on your measurements.
Are your products handmade?
Yes, iTokri specializes in authentic, handcrafted fashion sourced directly from artisans across the country.
Do you ship internationally?
We offer worldwide shipping to over 150 countries. Shipping costs and delivery times vary by location.
How should I care for my hand-loomed garments?
We recommend dry cleaning or gentle hand washing in cold water with mild detergent to preserve the fabric and natural dyes.
Can I cancel my order?
Orders can be cancelled within 24 hours of placement, provided they have not yet been dispatched.
Do you offer customization?
We offer basic stitching and customization services for select ethnic wear items. Please contact support for specific requests.